Terms and Conditions

Last Updated: May 2026

Welcome to this independent EpiCooler review website. By accessing and using this website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.


─── 1. Website Purpose & Relationship ───

This website is an independent affiliate review and informational resource about the EpiCooler portable dual-function climate device. We are NOT the manufacturer, distributor, or official retailer of the EpiCooler product. We provide editorial content, product reviews, comparisons, and purchasing guidance as an independent publisher.

All product purchases are processed through the official EpiCooler website (get-epicooler.com). We have no control over product availability, pricing, shipping, fulfillment, refunds, or warranty claims — these are handled exclusively by the official EpiCooler vendor.


─── 2. Affiliate Disclosure ───

This website participates in affiliate marketing programs. When you click on product links and complete a purchase on the official EpiCooler website, we may earn a commission at no additional cost to you. This affiliate relationship does not influence our editorial content, product assessments, or honest performance expectations shared on this website.


─── 3. Product Information Accuracy ───

We make every reasonable effort to provide accurate product information based on publicly available manufacturer materials, independent testing, and verified customer feedback. However:

- Product specifications, pricing, and availability may change without notice
- Performance results vary by climate, room size, humidity, and operating conditions
- Always verify current product details and pricing directly on the official EpiCooler website before ordering
- We are not responsible for discrepancies between our content and updated manufacturer information


─── 4. No Professional Advice ───

The content on this website does not constitute professional HVAC engineering advice, licensed technician consultation, electrical engineering guidance, medical advice, or any other form of professional consultation. For specific climate control needs, always consult qualified HVAC professionals.


─── 5. Purchasing Terms ───

All purchases made through affiliate links on this website are subject to the official EpiCooler vendor's own terms and conditions, including but not limited to:

- Pricing and payment processing
- Shipping timelines and delivery (products ship from China; 5-12 business days typical)
- 30-Day Money-Back Guarantee terms (customer pays international return shipping)
- 1-Year Manufacturer Warranty coverage and claims
- Product returns, exchanges, and refund processing

We are not a party to any purchase transaction and cannot process orders, refunds, warranty claims, or shipping inquiries. Contact the official EpiCooler support team directly at support@get-epicooler.com or +1 (302) 207-3829 for all order-related matters.


─── 6. Performance Expectations & Disclaimers ───

The EpiCooler does NOT publish standardized BTU or SACC cooling ratings. Cooling performance varies significantly by climate and environment:

- Dry climates (Phoenix, Las Vegas, Denver): Excellent — 12-15°F reduction
- Moderate climates (Boston, Minneapolis): Good — 8-12°F reduction
- Humid Southeast (Charleston, Atlanta): Moderate — 5-8°F reduction
- Extreme humidity (Houston, Miami, Gulf Coast): Limited — 3-6°F reduction

The heating function uses PTC ceramic technology and performs consistently across all climates. Coverage is rated up to 549 sq ft under optimal conditions, with best performance under 400 sq ft.

Customer testimonials reflect individual experiences and are not guarantees of identical results.


─── 7. Intellectual Property ───

All original editorial content, reviews, comparisons, and written materials on this website are the intellectual property of the publisher. You may not reproduce, distribute, or republish our content without written permission.

"EpiCooler" is a trademark of its respective owner. Use of the EpiCooler name on this website is for informational and review purposes only.


─── 8. User Conduct ───

By using this website, you agree not to:

- Use the website for any unlawful purpose
- Attempt to interfere with the website's functionality or security
- Reproduce, duplicate, or exploit any part of the website for commercial purposes without permission
- Submit false, misleading, or harmful content through any contact forms


─── 9. External Links ───

This website contains links to third-party websites, including the official EpiCooler website and affiliate partners. We are not responsible for the content, privacy practices, or terms of any external websites. Clicking external links is at your own discretion and risk.


─── 10. Limitation of Liability ───

To the fullest extent permitted by applicable law, the publisher of this website shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

- Your use of or inability to use this website
- Any product purchased through affiliate links on this website
- Reliance on any information provided on this website
- Actions taken by the EpiCooler vendor regarding orders, refunds, or warranty

This website is provided "as is" without warranties of any kind, either express or implied.


─── 11. Indemnification ───

You agree to indemnify and hold harmless the publisher of this website from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms and Conditions.


─── 12. Governing Law ───

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved through appropriate legal channels.


─── 13. Changes to These Terms ───

We reserve the right to update or modify these Terms and Conditions at any time. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of this website after changes constitutes acceptance of the updated terms.


─── 14. Contact Information ───

For questions about these Terms and Conditions or this website, contact us at:

📧 Email: support@get-epicooler.com
📞 Phone: +1 (302) 207-3829

For product-specific support, refund requests, or warranty claims, please contact the official EpiCooler vendor directly through get-epicooler.com.

Contacts

Email

support@get-epicooler.com

Phone

+1 (302) 207-3829

© Copyright 2026 EpiCooler. All Rights Reserved.

Affiliate Link Disclosure:
Some purchase links on this page may point to an affiliate tracking URL. If you purchase through these links, a commission may be earned at no additional cost to you.

CRITICAL COOLING PERFORMANCE DISCLAIMER:
The EpiCooler does NOT publish standardized BTU (British Thermal Unit) or SACC (Seasonally Adjusted Cooling Capacity) ratings. Cooling effectiveness varies significantly based on local climate, humidity levels, room size, room insulation, and ambient temperature. Best performance in small-medium rooms (under 400 sq ft) in moderate-to-dry climates. Compressor-based portable ACs with published BTU ratings will deliver more powerful and predictable cooling, particularly in humid climates.

Coverage Area Disclaimer:
The "up to 549 sq ft" coverage is a maximum theoretical figure under optimal conditions. Actual effective coverage varies based on room insulation, climate, humidity, and ambient temperature. For most applications, optimal performance is in rooms under 400 sq ft.

Climate Suitability Disclaimer:
EpiCooler cooling performance varies significantly by climate. Moderate-to-dry climates (Phoenix, Las Vegas, Denver, Mountain West) typically see better cooling results. Humid climates (Houston, Miami, New Orleans, Gulf Coast) may experience reduced cooling effectiveness. The heating function uses proven PTC ceramic technology that performs consistently across climates.

Returns and Shipping Disclaimer:
The 30-Day Money-Back Guarantee requires the customer to pay return shipping costs. Products ship from China — international return shipping costs should be factored into refund decisions. Returns must be unused, in original packaging.

Testimonials Compilation Disclaimer:
Customer testimonials featured on this page are compiled from verified review platforms. Names may be partially modified for privacy. Individual results vary by climate, room size, and usage patterns.

Pricing Disclaimer:
All pricing, discounts, and bundle offers are based on publicly available data at the time of publication. Verify current pricing on the official EpiCooler website before ordering.

Publisher Responsibility Disclaimer:
The publisher has made every reasonable effort to ensure accuracy based on publicly available product materials, hands-on testing, and customer feedback.

Results May Vary:
Individual experience with the EpiCooler will vary based on climate, humidity, room size, insulation, room layout, and operating conditions. Performance comparisons to traditional compressor-based AC units are inherently limited by the EpiCooler's lack of published BTU/SACC ratings.